Www ck44's Privacy Policy –
Your information is safe with us

Www ck44 is a trusted online gaming and Sports Betting platform for members in Bangladesh. We believe that protecting our members' privacy is one of our most important responsibilities. This Privacy Policy ("Policy") has been prepared in English with Bangladeshi users in mind, so that every member can stay fully informed about how their data is handled.

This policy applies to the www ck44 website, mobile application, and all digital services. It is in effect whenever you open an account, log in, place a bet, or use any feature on our platform.

We manage all data practices in accordance with international data protection standards, particularly the principles of GDPR. Our goal is to ensure the highest level of protection for your information while delivering a seamless gaming experience.

Www ck44 only collects information needed to deliver our services and maintain platform security. Our data collection falls into three main categories:

A) Information You Provide

• Name and date of birth (for age verification).
• Mobile number and email address.
• National ID or passport details (for KYC verification).
• Payment method details (bKash/Nagad/Rocket account numbers).
• Information provided when contacting customer support.

B) Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Time and duration of platform access.
• Betting history & gaming activity.
• Transaction logs and financial records.

C) Cookies & tracking information

We use cookies and similar technologies to enhance your browsing experience. Full details on our Cookies Policy can be found in Section 6.

Www ck44 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. Below is a complete list of how we use your information:

• Account Management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals successfully.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues and complaints promptly.
• Bonuses & Promotions: To send you relevant offers (you may opt out at any time).
• Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
• Responsible Gaming: To detect signs of problem gambling and provide timely support.
• Platform improvement: To analyze user experience and improve the quality of our services.

Www ck44 stores your information on secure, encrypted servers. Retention periods depend on the type of data and applicable legal requirements.

Retention Period

• Active account data: retained for as long as your account remains active.
• Transaction records: up to 5 years, as required by law.
• KYC documents: up to 7 years, as required by regulatory rules.
• Customer support chat logs: up to 2 years.
• Cookie data: 30 days to 1 year, depending on type.

Right to Erasure

After your account is closed and the legal retention period ends, your data is permanently deleted. You may also request deletion at any time by emailing support@wwwck44.co. Requests will be fulfilled within 30 days, provided there are no legal obligations preventing deletion.

Www ck44 does not generally share your data with third parties. However, there are limited situations where sharing is necessary:

Data may only be shared with:

• Payment Processor: With bKash, Nagad, and Rocket — solely for the purpose of processing transactions.
• Legal Authorities: When required by a valid court order or directive from a government authority.
• Licensing Authority: To regulatory authorities for the purpose of maintaining our gaming license.
• Anti-money laundering: To relevant authorities for anti-money laundering purposes.
• Technology Partners: With cybersecurity and fraud prevention providers, under strict confidentiality agreements.

Www ck44 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functionality cookies: To remember your preferences, such as language and interface settings.
• Analytics cookies: To understand which parts of the platform are used most.
• Marketing cookies: To show you relevant promotions based on your interests. You can opt out at any time.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

You have the following rights over your personal data at www ck44. We are fully committed to respecting each of these rights.

Www ck44 uses industry-leading security technologies and practices to protect your personal information. Our security framework operates across the following layers:

• Technical Security: 256-bit SSL/TLS encryption, AES-256 data encryption, and two-factor authentication (2FA).
• Network Security: Firewall protection, DDoS mitigation, and intrusion detection systems.
• Access control: Only authorized personnel are granted limited access to specific data.
• Regular Audits: Independent security audits and penetration tests are conducted every quarter.
• Incident Response: In the event of a security breach, affected members will be notified within 72 hours.

Please note, however, that no one can guarantee 100% security on the internet. We provide the highest level of protection we can, but you should also keep your password confidential and log in only from trusted devices.

Www ck44 is a platform strictly for users aged 18 and above. Under no circumstances do we collect information from or provide services to anyone under the age of 18.

• Age verification is carried out at the point of registration.
• Age is re-confirmed during the KYC process.
• Any account found to belong to a minor is closed immediately.
• Any data collected from minors is deleted immediately.

Www ck44 may update this Privacy Policy from time to time. When changes are made, the following process will be followed:

• For significant changes, an SMS will be sent to your registered mobile number.
• You will be notified via a notification at login.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or requests regarding your data or this privacy policy, please get in touch with us:

• Email: support@wwwck44.co
• Live Chat: Click the chat icon at the bottom right of the platform.
• Response time: Privacy-related requests are handled within a maximum of 30 business days.